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Shipping policy

At EHG, we aim to process and ship all orders as quickly and smoothly as possible.

Order Processing

Orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times after dispatch:

United Kingdom: 2–5 business days

Europe: 4–8 business days

International: 7–15 business days

Delivery times may vary depending on location, customs, and local courier services.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order size.

Any applicable duties, taxes, or customs fees are the responsibility of the customer.

Tracking

All orders include tracking.

You can track your shipment using the link provided in your shipping confirmation email.

Delays

While we do our best to deliver on time, EHG is not responsible for delays caused by:

Customs processing

Courier delays

Weather or unforeseen circumstances

If your order is significantly delayed, please contact us and we’ll assist you.

Incorrect Address

Please ensure your shipping address is correct at checkout.
EHG is not responsible for orders shipped to incorrectly provided addresses.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 7 days of delivery (or expected delivery), and we will help resolve the issue.

Contact Us

If you have any questions about shipping, reach out to us at:
📧 support@easyhealthgadgets.com